Canon Medical Systems Europe (“CMSE”) is committed to safeguarding the privacy rights of all visitors to its websites.
WEBSERVER – PROTOCOLS
When you visit our website, as is usual on almost all websites, our server automatically collects certain anonymous, non-personal information such as:
- the date and time of your visit to our website
- the pages you visit on our website
- the type of web browser you use (for example, Netscape Navigator or Internet Explorer)
- the country code of the website version you access (e.g. .de, .uk, .it))
- the language of the browser you use
- the website from which you linked directly to our website
- the search word used (if our site is accessed via a search engine)
- the type of connection and operating system.
We use this information to improve constantly your website experience such as to provide better site service, customisation of the site based on user preferences, compilation of statistics and trends, market research and other uses to improve this site and our service to visitors.
We can’t personally identify you using your above data.
PERSONAL DATA YOU PROVIDE
In general, you do not need to provide personal information to access our websites. Your personal data (for example: your name, address, telephone number, email address, etc.) are stored in our customer relationship management system only if you provide us with this information in order to use any of the services on our website (e.g. require more information regarding our products/service, registering for a personalised web experience or educational events, signing up for the newsletter (e-mail only) or taking part in competitions). This data is then processed and used to only perform the requested services, and in compliance with the applicable data privacy laws. Any use of such personal data for other purposes (e.g. sending additional information about our company and products) is made only if you have given us your prior consent to do so.
CMSE may contact you by e-mail, mail or telephone if you agree to that contact to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this website allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information about your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorised interception.
On some websites we use a “double opt-in system”. This means that when you first register with us, you are sent a confirmation email containing your login details. You then need to use these details to access our website. Your registration is not activated until you have logged in with your user name and password.
Personal data, as provided by you, is being kept as long as needed to fulfill the specific request or if you choose and show an interest to receive promotional materials regarding our products or services. You may select options of interest yourself and you are in charge to change your preferences at any time.
RIGHT OF ACCESS TO PERSONAL DATA AND WITHDRAWING CONSENT
You have the right to receive a copy of your stored personal data at any time. In addition, you are entitled to withdraw your consent at any time. Please use the e-mail address provided under Contacts to do so.
PROTECTING THE PRIVACY OF MINORS
Our websites are not addressed to children and young people under the age of 18. Children under the age of 13 may not transmit any personal data over the Internet without the consent of their parent or guardian. We ensure that we do not knowingly collect and store any personal data relating to this age group. Please contact us if you think we may have collected information from a child in this age group
LINKS TO OTHER WEBSITES
CMSE has implemented technical and organisational security measures to guarantee the security of your personal information. Users’ personal information is stored in our secure networks and access is restricted to those employees and partners who are entitled to access our systems.
In areas where you enter data we work with the “Secure Socket Layer” (SSL) standard encryption system. Please note that your browser must support encryption protection. You can find this, for example, in all modern browsers. To ensure your browser is up to date, visit https://browsehappy.com/.
Personal data is stored in databases which are protected against unauthorized access by security firewalls and software. Whenever your browser displays a closed padlock symbol at the bottom of the screen, or a similar icon/highlighted web address in a different browser, this indicates that your data is being transmitted in an encrypted format.
If the SSL system is not available for technical reasons, an error page is displayed to ensure that under no circumstances can your data be transmitted without encryption.
DISCLOSING YOUR INFORMATION
Except for certain personal information that may be specifically requested in the Website for a specific purpose, CMSE discourages the submission of confidential or proprietary information to this website. CMSE does not generally request or require such information and has no obligation of any kind with respect to such information. Any such information you submit to this website via the Internet, email or other electronic means is not considered confidential and may be used for various purposes by CMSE without limitation to include, but not be limited to, developing, manufacturing and marketing products.
DATA PROCESSING IN COUNTRIES OUTSIDE THE EUROPEAN ECONOMIC AREA
Personal data collected via this website is being stored in our customer relationship management system, a product of Salesforce.com which is based in the US. For more information please see www.salesforce.com. We have put in place appropriate legal safeguards to ensure the adequate level of data protection for such personal data transfer outside the European Economic Area. For more information, please contact us through the email address provided below.
Contact us at the following address if you:
- wish to correct, delete or object to use of your personal data
- wish to obtain information about the personal data we have stored about you
- wish to withdraw your consent, or
You also have the right to lodge a complaint with the relevant Supervisory Authority (Data Protection Authority), for CMSCH such being Swiss Data Protection Authority, if our response is not satisfactory to you.
Please send an e-mail regarding any inquiry related to data protection to Data Protection Coordinator to the email address:
Or send your request by mail to the below address:
Canon Medical Switzerland AG/SA